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SD senators laud call-completion action

South Dakota’s U.S. senators applauded the Federal Communications Commission this week for taking action to address rural call completion problems.

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“This is a positive step forward, and I hope it will give the commission additional tools to stop the bad actors failing to complete calls to rural areas,” Sen. Tim Johnson, D-S.D., said in a written statement. “When calls fail to complete, it hurts rural small businesses and creates a serious public safety concern. These problems have gone on for far too long, and those breaking the rules need to be held accountable.”

New rules, Johnson’s office reported, will improve the agency’s ability to investigate call completion problems and take steps to improve performance of long-distance calls. They also prohibit the practice of “false ringing,” when an audible ring is transmitted to the caller’s handset before the call has reached the terminating network.

Sen. John Thune, R-S.D., also issued a statement on the issue.

“The Federal Communications Commission should build on today’s action, using new data to take swift and meaningful enforcement actions against those entities that are harming rural Americans by not completing telephone calls,” Thune said in part.”