Published November 26, 2010, 12:00 AM


Avera Brady employee Wendy VandeBerg wheels Administrator Veronnica Smith to her place for lunch during Smith’s recent resident-for-a-day experiment. Smith spent 24 hours as a resident in the nursing home portion of the facility to get a better feel for residents’ daily lives and to find potential areas for improvement. (Chris Huber/Republic Photo)
Read the article: Nursing home administrator becomes a resident for a day