LETTER: Keep steps clear of snow for mail carriers
To the Editor:
Winter is back in full swing, with significant snow and ice for all of us to battle.
We need our customers’ help. Letter carriers have hurt their knees or backs or even suffered broken bones from falls on slippery surfaces.
Letter carriers are instructed to use good judgment when attempting to deliver to addresses where ice and snow are not cleared. They are not allowed to dismount to make curb deliveries when the approach to the mailbox is hazardous because of snow or ice.
No one wants to inconvenience a customer. But we have to take every possible step to ensure the safety of our employees.
- Customers are asked to clear enough snow from curbside boxes — at least 6 feet on both sides of the mailbox — so the carrier may approach and leave without backing up his or her vehicle.
- Walkways need to be cleared so as to allow enough traction to avoid slips, trips and falls.
- Steps — especially painted wood — must be kept clear of ice and snow and in good repair.
- Overhangs must be clear and free of snow and ice to avoid injury.
The best cure for an injury is not to have it occur in the first place. Please help your letter carrier provide you with the best possible service — safely.